Summary
Although German law requires that a German company should have written its cancellation policy in German, the following summary is offered as a courtesy to international visitors. They are not to be understood as a substitute for the legally binding German language provided below. The legally binding directive, an excerpt from our general terms and conditions , see this summary.
If you are not satisfied with your purchase, you can organize a return within 14 calendar days. Return postage costs are at your expense and you must inform us in writing (by email or post) of your intention to return the items before posting them to us. Returns of used or damaged goods (caused by delivery, wear and tear, misuse, attempted repairs or by a third party) will not be accepted.
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